DO NOT BUY
disappointed
2/3/2021
bought this dishwasher along with 6k in other samsung appliance when we renovated our kitchen 18 months ago. dish washer quit working a week ago and samsung has cancelled my service call twice telling me they have no one available to complete my service???? how do you sell an appliance and offer a warranty but have no one to complete the service??? that's why you buy a reputable brand from a reputable company (best buy) right? both have told me they can not help me.
the best part about this is of the 4 samsung appliance we purchased three have issues and samsung could care well. please tell me how this is possible???
save your hard earned money and buy from another appliance company that stands behind their product and can service them properly after the sale.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Dishwasher failed in under 12 months. BAD SUPPORT
NotHappy
1/31/2021
we bought this dishwasher to go with the rest of our samsung appliances. the dishwasher stopped working (waterwall bar) 11 months into ownership. the support process was a nightmare. samsung dispatched repair people to my home 6 times to repair the unit (installing the same parts over every time). on the 6th visit, samsung deemed the unit unrepairable. i was offered a full refund for my unit. i submitted the required documents to finalize the refund, but just before the refund was issued samsung called me back to say they made that offer in error. since it took them 2 months to come to the decision that the unit is not repairable, they said that the unit is now no longer under warranty and subject to depreciation. i documented every ticket number i was given, but samsung doesn't care.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Top shelf had ro remove
KAR615
1/21/2021
first thing i noticed, i could not put my glasses in with the second rack in highest position without it hitting third rack and knocking glasses over and not closing all the way. if i put second rack in lower position then i can't put my 11" inch plates in bottom rack without the water sprayer hitting plates. i ended up taking the top rack out in order to fit my glasses and plates. i have not used it enough to review the performace for cleaning dishes yet.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features
citt66
12/7/2020
I installed this about a week ago. This is a very quiet dishwasher which we love. The black stainless steel finish makes this a great looking dishwasher. The second rack is adjustable is a plus and we love the 3rd rack for our large utensils. Would absolutely recommend this product to all my friends and family.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Useless, expensive trash
SwissSpice
12/6/2020
we bought the most expensive unit from lowes. extended warranty package, on top.
problem: waterwall broke, motor was exchanged, service technician could not do it alone, we had two guys here. subsequent calls for correct repairs could not fix the newly installed motor, waterwall to work.
worst, can not do online service call requests, must wait endlessly for an agent. i am so tired of this dishwasher. do not buy!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Dishwasher seemed great in the beginning.
Melissa F
11/20/2020
i will never by another samsung appliance. i bought all 6 of my samsung appliances at the same time. this is the second appliance that has needed service in less than 1 year. this dishwasher was installed less then a year ago but since it was purchased in september for new construction it is already out of warrenty and now i have to pay for repair. obviously it is only going to be a matter of time before my other 4 appliances are going to have costly repairs. apparently paying for premium appliances doesn't mean quality appliances.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Soundless DW
Ron B
11/18/2020
Wonderful looks .. black stainless steel.
The Decible sound is exactly what it's one of the features and in effect .. it is soundless.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Washer with superb features
Michael B
11/16/2020
We got more than we expected with this dishwasher, it has fantastic cleaning power and we love the 3rd draw near the top to hold larger cooking utensils. I will have to say the WiFi feature is something I enjoy the most sending message to our Samsung TV and other devices like cell phones when the clean cycle is complete.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Dirty dishes
Jenn
11/15/2020
Opted for what was supposed to be the most powerful for cleaning and my dishes are still dirty after washing them! I do not use cheap washing detergent and I have changed types to see if that was the cause. I regret spending the extra money on what was supposed to be the best one.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Spectacular!
Fch43
11/12/2020
We sold our house with the last generation Samsung dishwasher and bought a home to renovate. Our first choice for a new dishwasher was the incredibly quiet and efficient new linear washer in black stainless steel. It looks awesome, it cleans even better than our last one and the only way you can tell if it is operating is by looking at the lights on the door.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Dishwasher
Sybfan
11/12/2020
This dishwasher is fantastic. So quiet you don't even realize it's on. Lots of space for dishes. Love the extra tray for flatware. Dishes come out sparkling clean.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features
Jeff
11/12/2020
I bought it six months ago. I am very happy also will recommend this
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Still being installed, but looks nice
MIke
11/12/2020
I ordered this to be installed in my new kitchen. Looks beautiful. I'll update after I've had for awhile.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Powerful
LL Homes
11/12/2020
This is the second Samsung DW I've owned and I can honestly say it is the best dishwasher I've ever owned.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Super Quiet and does a good job cleaning
MikeS
11/12/2020
We have had this dishwasher for two months - my wife and I fight over who gets to run it since it is so quiet. Love the door that pops open when the cycle is complete. This is a great dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
So quiet!
Dani
11/12/2020
Have been using for about a month now. Very quiet. Love it!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love Love Love my Samsung Dishwasher!!!
ProTrainer
11/12/2020
I have had this dishwasher almost a year now it has been fantastic. Keep your rinse aid dispenser full and I run dishwasher Magic through it when it call for self clean and it still looks brand new. Remember to clean your filter once a month. Other than that the booster works flawlessly. Even my grill and griddle with burnt on mess come out like brand new! Also the auto door release function works great. My dishes even plastics are dry! One of my best purchases ever. You won't be disappointed with this dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
So Quiet!!
Jennifer M
11/10/2020
this dishwasher looks beautiful, washes extremely well and is so quiet i don't even know its running. we typically purchase bosch, but were buying samsung for the rest of our appliances. i was worried that this wouldn't live up to my past bosch dishwashers. it exceeded my expectations. really great dishwasher!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Super Quiet, Cleans Great, Beautiful Appearance
JustMeQ
11/7/2020
We love love love this Dishwasher.. This is the 4th one we have bought in the last 5 years. Every one before this was terrible.. Wouldn't clean, noisy, didn't drain, etc.. The Samsung is not only beautiful to look at, it cleans great, the door opens slightly at the end of cycle to dry dishes quicker and did I mention it's beautiful :)
If you want a dishwasher that is super quiet and works great this should be your choice.. You can also adjust something on every level to fit whatever you want to wash. Finally a dishwasher that we will be glad we bought.
Originally posted on Samsung.com
Yes, I recommend this product
Samsung linear wash 39 dba
Samsung guy
11/6/2020
Excellent dishwasher, very quite..I hear the water going into the dishwasher sometimes I think I left the faucet on..love the open door after the wash is complete
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great appliance
Denny
11/4/2020
so quiet. except for the water draining during the cycle changes, we never hear it. make sure you use rinse aid and the dishes will finish dried well.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Not Dependable
CG88
11/1/2020
purchased this dishwasher in august 2019. first repair in june 2020, now 4 months later same issue. first and foremost this dishwasher did not clean as well as my kitchenaid. the repair in june took 2 service calls and the unit had to be removed for extensive repairs not just the fact that the bar that moves distributing water had come detached. for all the hassle it seems to me a new dishwasher is warranted. this was not an inexpensive appliance!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great dishwasher
Livinthedream
10/31/2020
I have had this dishwasher for two months and am very happy with it. It has great features including sanitize and a third rack. The racks are sturdy. Dishes come out clean and dry. It's so quiet you can't hear it running.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So far we are loving it
Katia824
10/26/2020
Omg the drawers slide so easily. We are loving the top drawer for the silverware and bigger utensils. So far everything has come out perfectly clean. I look forward to enjoying our new dishwasher for a long time.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Blew me away
hdgmctruck04
10/26/2020
Exceeded my expectations on being quiet. Looks beautiful and has more features than I could imagine. If your looking for the top of the line , this is your dishwasher!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Impossible to hear!
KaTFacer
10/20/2020
I asked my wife why she set the clock on the dishwasher wrong. It said it was 1:07 when it was after 2. That's when she told me that it was running! I love that it opens when it finishes it's cycle, we haven't seen any spots since we have had this installed.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Ultra quiet.
Cfuller
10/20/2020
Great Dishwasher. Super quiet and works great. Would recommend.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Not Draining
Bob B
10/16/2020
it ran ok for the first half dozen times, now it does not drain. error code whenever it attempts to drain. repair personnel from appliance store scheduled 10/27/20, 3 weeks after reporting the defect. i am hoping it gets fixed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good.....except
Rambo
10/10/2020
this dishwasher has been a pretty good product except the function of the door opening 10 mins (or so) before the end of the cycle doesn't work. we've had service out 3 times to fix it and it looks like they need to come out a 4th as it still isn't fixed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
It was awesome while it worked
Grant
10/9/2020
I bought this dishwasher a month ago and it was the best dishwasher I'd ever used. After a few weeks of owning it though, it stop finishing it's cycles stopping early with a 5C error. Samsung is honoring it's warranty so far, but I've had one technician come out and tell me it was my plumbing that was the issue. I performed the fixes the technician suggested, but after spending that money and putting it all back together, the 5c error persists. I'm currently waiting a month for the next tech to come out and I'll been hand washing everything in the meantime. I look forward to getting this thing working again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Super Quiet and High Efficiency
MRM SER
10/8/2020
I really like all the features that Samsung put into this whisper quiet dishwasher. I like that you can lay down portions of the lower racks to accommodate big pots or appliances. It is handy having both the silverware basket and upper tray as I tend to use that more for lids and the basket for silverware. Great to have the length of time on the cycle displayed both on the top panel and the front facing -no chance of opening while it's still mid-cycle (it's THAT quiet!). I also appreciate the venting feature as it makes it easier to unload the dishwasher quickly since the items have had a chance to cool down.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very good dishwasher
Mari
10/5/2020
So happy with this dishwasher, is o good and very good made .
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Broke down in first month
Jason
10/1/2020
Less than a month in and unit lost power in the middle of a cycle. Would not turn back on, water still in machine.
On a positive note, I was able to schedule repair online and have someone out to fix in a week.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Don't Get it!
RSGR
9/10/2020
We have had problems with this unit since we received it. Samsung has come 7-8 times to try to fix it and they are finally going to give us a new unit. It initially wasn't draining the water then it wasn't cleaning and then it stopped cleaning and drying and leaving the soap all over the door. Don't get this dishwasher!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
5C Error Code keeps coming up!
Vick
9/1/2020
second time and getting someone out is a complete nightmare. i don't understand....not the best product to be honest. + we clean our plates before we even put them in!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love this dishwasher!
xEnron
8/27/2020
This dishwasher is soooo quiet! Can actually watch tv while it's running. Great racks for all my dishes and utensils.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love how quiet it is!
AWolt
8/27/2020
Great design, the dark stainless looks very sleek. I love how quiet it is and how quickly you can run a load on Rapid Clean. The cleaning cycle is always very effective. My middle rack is adjustable on the track, and it has unhooked a couple of times when I was sliding it out.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Cleans very well with water wall
Linds
8/27/2020
I'm impressed with how clean my dishes get. I've always had the traditional spinning jets of water, but this "water wall" does an amazing job and nothing is left behind. I also enjoy the feature of finish with the door opening slightly to promote drying.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Haven't had a good experience
Laurie A
8/27/2020
Purchased this dishwasher along with 3 other samsung matching appliances 6 months ago and have had a repairman out 5 times and still isn't usable or fixed. Have been without a usable dishwasher 2-3 of the months we've had it. Leaking issues, bottom drying bar fell off, now control panel needs to be replaced. Pretty frustrating experience that we are having issues with such a new product and that it still hasn't been fixed. Can't say I would recommend this product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Amazing dishwasher
WA native
8/27/2020
I have had it for almost a year and the only issue I have had was the door not opening at the end of the cycle. I contacted support and they were not able to help. Due to Covid-19 I didn't want a repairman. I did finally figure out I could pull the door pushers and that fixed the issue. Runs loads quietly.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Whisper quiet, great features
MWTR
8/27/2020
I've owned this dishwasher for a while now and absolutely love it. I can't even tell it is running most of the time. Love the third rack for silverware, frees up a ton of space in the bottom rack so we only have to run the dishwasher a few times a week saving water and energy. Also love that the door opens at the end of the cycle to dry the dishes without using a heating element - another great energy saving feature.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice beginning, horrible experience
gustaffjehnsen
8/16/2020
i purchased this machine by the end of may 2020 and it worked fine for the first two weeks and then suddenly a leak happened. since then, every run has given a leak spot in our kitchen.
terrible experience i would definitely never recommend this machine.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Exceptional Performance but a few problems
Samsungfan
8/8/2020
I have had it for a year and I can say it does a great job on dishes and is very quiet. Unfortunately we have had two warranty claims, once of which took four visits to correct. So I am concerned about how long it will really last. Get an extended warranty and if you are okay with some bugs, it is a solid buy.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Steverino's review
Steverino
8/6/2020
very quiet but manual does not tell you the benefits of using different cycles or when you should use diiferent cycles. example what is the benefit of Auto over 60 minute cycle
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very quite
AllSams
8/5/2020
I wanted a quiet dishwasher, and this was it. It's so quiet that I have to check or check my app to make sure it's actually running! Love it.
I love the alerts to self-clean.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So quiet!!
anonymous
8/4/2020
Beautiful appliance. Love the black stainless. It has been an awesome machine so far. Only have had it for a couple months now. It is really quiet and love the popped open door at the end of the cycle
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Excellent
Luvsamsung
8/3/2020
I have used this a few times now and it is so quite and cleans pretty good.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice dishwasher!
Adam
8/3/2020
Cleans well, nice and quiet.
Spacious inside,
Like the extra top rack too.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Easy to install, great features.
Big D
8/3/2020
Easy to install, great features. Very quiet operation while it does a very good job of cleaning all of the dirty pots, pans, dishes and whatever else you need to get clean. Would highly recommend this dishwasher, it won't disappoint.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excellent Dishwasher
tomsdiner39
8/3/2020
I absolutely love this dishwasher. Does a excellent job, every thing comes out sparkling clean. The Wifi and Smart things app work great together, I'm even notified on my Samsung 82" tv that the dishwasher is done. Also, it looks great with my Samsung Range and Family Hub Refrigerator. I highly recommend this dishwasher along with all the other Samsung appliances.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
